Additional Document

Installation Guide.pdf

• Material:
  Brass & Stainless Steel & ABS
• Finish:
  Brushed Surface
• Shower Head Type:
  Fixed Showerhead
• Spray Pattern:
  Rain, Soft, Pause, Jet, Massage
• Installation Type:
  Wall-Mounted
• Valve Core Type:
  Ceramic Valve Core
• Style:
  Modern
• Number Of Bodysprays:
  4
• Number of Handles:
  1
• Valve Included:
  Yes
• Flow Rate
  1.8 GPM / 6.8 LPM (rain Shower);1.8 GPM / 6.8 LPM (hand Shower)

• Package List:
• Bathroom Faucet
• Pop-up Drain Assembly
• Mounting Hardware
• Installation Instruction
• Warm Tips: Supply Inlet Lines are Not Include

• Overall Height:
  31 1/2'' to 44 7/8 '' (80cm to 114cm) Adjustable
• Weight:
  2.86 kg (Main Body), 6.5 kg (Full Set Of Equipment)

Features: 

• Battery-Free LED Light: The shower system includes an energy-efficient LED light that automatically illuminates when in use, eliminating the need for batteries.

• Real-Time Temperature Display: A battery-free temperature display provides continuous real-time updates, ensuring enhanced security and reliability during your showers.

• Complete Shower Package: The package comes with a full copper body, a hand shower, and a luxurious rainfall showerhead, offering a comprehensive shower experience.
• Multi-Functional Shower Experience: The shower system is designed for versatility, featuring an advanced spray engine that delivers three distinct and invigorating shower experiences.

• Flexible Water Outlet Modes: Users can choose from multiple water outlet modes, allowing for individual or simultaneous operation to cater to personal preferences.

• Precise Temperature Regulation: The shower system incorporates advanced thermostatic technology, ensuring constant monitoring and regulation of the water temperature to provide a perfect shower every time.

Shipping Policy

We partners with proven carriers that offer insurance and tracking, including: UPS, FedEx, USPS and EMS etc. All shipment times are shown in business days (Monday through Friday, excluding weekends and holidays). Shipping times are subject to each carrier's daily cut-off time, and dependent upon warehouse turnaround.
For more about shipping policy, please click Shipping Information.

Return Policy

To request a cancellation please contact Customer Service at email within 24 hours and we will attempt to stop or modify the order. Once an item has produced or shipped, cancellation is not possible.

Items returned to us that meet the following guidelines will be fully refunded for the cost of the merchandise. Original shipping charges cannot be refunded. If you have any questions, please email us at Helen@homdiyhardware.com.

A. Must be in resalable conditionMust be free from scratches and/or defects

B. Must not have been installed.

C. Must be in the original manufacturer’s box and packaging.

D. Must not have any writing on the original packaging.

E. Must not be missing pieces.

F. Must not be clearance/liquidations/closeout

For more about return policy, please click return & exchange policy.

Q: What payment do you accept?
A: We offer several payment options for your convenience. We accept Visa, MasterCard, Discover, and American Express credit cards. We also accept PayPal.

Q: How long until my order will ship?
A: We usually ship all orders within 2-5 business days of confirmed payment. The actual order processing time is subject to the instructions on each product page.

Q: How to Track the Package?
A: Once an order has shipped out, we will send you a Shipping Confirmation email that includes the tracking number and the carrier. Just go to the carrier's website and use the tracking number to track your package.
If you have an account, the tracking number and website can also be found in the Order Status History in Account-My Orders.
If you are without an account, you can use the email address and order number via the website "Customer Service-Track Order" to check the tracking information.

Q: How do i change or cancel an order?
A: We know how important your order is, so we aim to fulfill orders as quickly as possible.
- Orders canceled within 24 hours of payment confirmation will be eligible for a full refund.
- Orders canceled beyond 24 hours after payment confirmation will be eligible for a partial refund consisting of full shipping cost and 60% of the product purchase price.
- Once your order has been shipped, it can no longer be canceled.

While we cannot cancel or change an order once it has been placed you are welcome to return the item to us in accordance with our Returns Policy.

● For Lighting Category:
Q: Are bulbs included with the light fixture?
A: Bulbs are not included unless otherwise noted.

Q: What does the specification under the compatible bulbs, such as E27, E26, E14, etc mean? How to choose the right ones for my chandelier?
A: The specification such as E27, E26 means the diameter of the bulb base in millimeters. For example E27 means the diameter is 27mm.

Q: Why do my bulbs burn out so quickly?
A: Bulbs burn out prematurely for a number of reasons. The more common include:
First, the bulb not making good contact in its socket.
Second, there could be a loose or otherwise bad connection somewhere in the line.
Third, changes in voltage from the Electric Company (including spikes, and surges).
Four, having the bulb in a fixture that does not let it disperse the heat it gives off (too closed up).
Five, putting in a higher wattage bulb than what is recommended for that particular fixture.
Six, You may be using low-quality bulbs.