FAQ

Shower Systems

Different parts of the shower are made of different materials.
Main body: brass; Shower arm: stainless steel; Sprayer: stainless steel; Handheld and top spray shower: ABS

The turbo system and temperature tester are built into the shower main body. When the water flows through, the turbine will rotate and drive to generate electricity, which is used to display the water temperature.

In general, the water pressure of ordinary household water can meet the requirements. The specific water pressure requirement is 0.1~0.5 MPa.

Sorry, it can't. All current temperature display shower products are designed in degrees Celsius.

Like any other product, the shower system has a 5-year warranty as well. Free replacements within the warranty period.

Yes, this is normal. All products will be tested by water before shipment to ensure quality. We promise that none of them have been used or are second-hand products.

No, the temperature is shown on Celsius only.

Yes, it can. Up to four water outlet modes can work at the same time.

Bathroom Sink Faucets

The faucet is made of brass and stainless steel. And the sprayer is made of ABS, a kind of environmentally friendly polymer material.

The faucet has 5-year free replacement warranty.

Yes, Ihomdiy faucets have a metal coating on the surface to resist scratches and rust.

Yes, it's easy to install. We provide installation manual, as well as the mounting accessories required for installation. Just follow the manual to complete the installation. Also, the hot and cold water pipes are included.

To keep the product clean & shining, follow the steps below:

  • Rinse with clean water & dry with a soft cloth
  • Do not clean with soaps, acid, polish, abrasives or harsh cleaners
  • Do not use cloth with a coarse surface
  • Unscrew the aerator and clean when necessary

Yes it can. But please make sure the height of the faucet is higher than your countertop basin. Please refer to the specification sheet for the height of the faucet.

Yes, this is normal. All products will be tested by water before shipment to ensure quality. We promise that none of them have been used or are second-hand products.

Other

You can contact us through our contact page! We will be happy to assist you.